19.1 The Company warrants to the Customer that the Goods will be supplied in an undamaged condition and will be free from defects in material and workmanship.
19.2 On discovery of any defect in the Goods, the Customer must notify the Company in writing of such defect. All warranty claims must be received by the Company within seven (7) days of the day of delivery.
19.3 The Company provides a warranty on parts and labour against faulty material or workmanship for a period of 24 months from the date of delivery unless otherwise stated in writing. The warranty covers faulty workmanship on the equipment. The warranty covers all components contained within the equipment housing but does not include consumable items that are effected by normal use wear, such as: bowls, blades, seals, bearings, power cords. Equipment must be correctly installed in accordance with the manufacturer’s instructions, placed level and properly positioned in relation to clearances, heat /cold sources and airflow.
19.4 The warranty is void if the Goods have not been maintained as per the Instruction Manual, or if the Goods have been subject to misuse, negligence or accident, operated incorrectly, serviced by unauthorised persons or at the date of the claim the Goods have not been paid in full. • If more information is required on any warranty prerequisite, please contact the Company.
19.5 The Customer must not carry out any remedial work to alleged defective Goods without first obtaining the written consent of the Company to do so. The Customer’s failure to provide written notice to the Company within the required time of any alleged breach of the above warranty will release and discharge the Company from any obligation or liability for that breach of warranty. The above warranty extends only to the Customer and to no other person.
19.6 The provisions of any act or law (including but not limited to the Trade Practices Act 1974) implying terms, conditions and warranties, or any other terms, conditions and warranties which might otherwise apply to or arise out of the agreement between the Company and the Customer in relation to the Goods (the «Agreement») are hereby expressly negatived and excluded to the full extent permitted by law.
19.7 The Customer expressly acknowledges and agrees that it has not relied upon or on, and the Company is not liable for any advice given by the Company, its servants, agents, representatives or employees in relation to the suitability for any purposes of the Goods.
19.8 The warranty covers defects and faulty workmanship under normal use (single shift) with recommended service main-
tained on the equipment.
19.9 Warranty work is to be undertaken during normal business working hours ( 8:30am to 5:00pm Monday to Friday except for Public Holidays) and does not include travel to and from the equipment’s location.
19.10 Delivery to and from the Company or service agents, is at the Customer’s care. Credit on replacement parts will ONLY be issued on receipt and examination of damaged parts and determined by the Company to be defective.
19.11 All warranty / service work is a return to base for all machines unless otherwise agreed to by the Company prior to any work being carried out.
19.12 All large machines to be commissioned and installed by a licenced technician.