| Brand / Series | Start a Claim | Warranty (AU) | Registration | Service & Travel | Equipment |
|---|---|---|---|---|---|
| 3MONKEEZ | Contact IK | 12m–60m (product dependent); 24m tapware | Registration required — contact IK | Australia-wide; free replacement part shipping; on-site via arrangement | Tapware, waste, plumbing |
| A&D Weighing | Start Claim | 12m–5yr (model dependent) | Registration | R2B; return freight at customer cost; warranty return shipping covered | Commercial scales |
| ACE Filters | Service / Contact | 12m P&L; Miracle powder 36m shelf life | — | Australia-wide; on-site where available; R2B option; 24hr response | Filter machines, powder |
| Adande / Stoddart | Start Claim | 24m P&L; parts 60m | Registration within 90 days for 60m parts | On-site ≤50km from service agent; regional travel at agent's rates | Refrigerated drawers |
| AG Equipment | Download Claim Form | 12m–24m (model dependent) | Registration required | Australia-wide; on-site via technician; no travel charges under warranty | Cooking, refrigeration |
| Alto-Shaam | Start Claim | 15m from install (or 15m from ship) P&L; compressor 5yr; Halo Heat elements lifetime | Registration | On-site via AU service network | Combi, cook & hold, heated cabinets |
| Apuro | Contact IK | 24m P&L | — | Via Uropa warranty service (1300 225 960). Credit card details required before any warranty service. On-site or R2B depending on item. | Benchtop cooking, prep, vac packers |
| Asahi (FSM-PL) | Book a Service | R2B: 13m parts + 13m labour | — | Return to base | Rice cookers |
| Atlas (FSM-PL) | Book a Service | 15-year components (rust/corrosion) | — | Install/environmental damage excluded | Shelving components |
| Australian Bakery & Pizza (ABP Atlas) | Warranty Info | Per ABP Atlas T&Cs | — | Via authorised service agents; environmental/transit damage excluded | Bakery equipment, sheeters, ovens |
| B+S | Start Claim | Rapid 24m; K+ 18m; Black 24m; Verro 24m (reverts to 12m P&L without activation form) | Registration required | On-site AU-wide via agents; travel >100 km chargeable; 8am–4pm AEDST | Asian cooking, induction, fryers |
| BakerMAX (FED) | Start Claim | 12m P&L | — | On-site metro where available; some R2B | Bakery line |
| BenchFoods (Commercial Dehydrators) | Warranty Info | 5 years | — | AU-wide; local tech reimbursed if no BenchFoods tech nearby | Commercial dehydrators |
| Benchstar (FED) | Start Claim | 12m P&L | — | On-site metro where available; some R2B | Benchtop equipment |
| Birko / Zip Taps | Book a Service | 12m P&L | Registration recommended | On-site; mileage/travel charges may apply; filter cartridge life excluded | Boiling water units, chilled water systems |
| Blue Seal (Moffat) | Start Claim | 24m P&L (products from 1 Sep 2024); 12m prior | — | On-site metro; regional $2.13/km round trip | Cooking equipment |
| Bonn (FSM-PL) | Book a Service | Performance models: 24m parts / 13m labour. Light duty (CM-902T): 13m parts / 13m labour. All R2B except CM-2100G & CM-1401TG (on-site). | — | R2B standard; on-site for large units ≤50 km from service agent | Commercial microwaves |
| Bromic Heating | Start Claim | Product-line dependent (see bromic.com.au/warranty) | — | Via Bromic AU network | Outdoor heaters, heating panels |
| Bromic Refrigeration | Start Claim | 5yr (60m) P&L — Extra Care warranty, entire range. Spare parts: 3m (if installed by licensed tech). | No registration required — automatic from purchase date | On-site via AU-wide technician network; after-hours available (Bromic covers standard call-out + parts; customer pays after-hours surcharge) | Refrigeration — full commercial range |
| Carpigiani (Majors Group / Freezo) | Find Dealer | 12m from date of delivery | — | Gelato & batch freezers via Majors Group. Soft serve machines via Freezo. Contact relevant distributor for service. | Gelato, batch freezers, soft serve |
| Cleveland (Comcater) | Start Claim | 12m P&L | — | On-site metro; regional travel charges | Steamers, kettles |
| Cobra (Moffat) | Start Claim | 24m P&L (products from 1 Sep 2024); 12m prior | — | On-site metro; regional $2.13/km round trip | Cooking line |
| Convotherm (Moffat) | Start Claim | 24m P&L (products from 1 Sep 2024); 12m prior | — | On-site metro; regional $2.13/km round trip | Combi ovens |
| Cossiga | Start Claim | 24m P&L | — | On-site via Cossiga AU service partners. Service: cossiga.au/pages/service | Food display cabinets (hot & cold) |
| Crown Industries | Start Claim | CRN 12m; HW/CM/SC 24m; SD2 12m | Registration recommended | End user deals directly with Crown for all warranty; on-site or R2B | Urns, coffee makers, steamers, decanter warmers |
| CyberChill | Start Claim | 24m P&L (metro ≤50 km); 12m merchandisers; cold rooms 12m parts only | Registration required | CyberChill certified techs only; after-hours chargeable; 8:30am–4pm Mon–Fri | Refrigeration, merchandisers, cold rooms |
| Dito Sama (Electrolux Professional) | Start Claim | 24m P&L | — | Via Electrolux Professional AU service network | Food processors, veg prep, mixers |
| Edlund (FSM-PL) | Book a Service | 13m P&L (excl. Crown Punch) | — | On-site ≤50 km; otherwise charges/R2B | Prep tools & equipment |
| Electrolux Professional | Start Claim | 24m P&L (AU online store purchases). Confirm warranty period with your distributor for dealer-purchased units. | — | On-site via Electrolux Professional AU-wide network. Proof of purchase required. Nationwide coverage. | Cooking, refrigeration, dishwashing, laundry |
| EMAINOX (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Display & service |
| Eswood (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km from metro/provider (8–4) | Dishwashers |
| EuroChef | Service / Contact | 12m standard; 90 days commercial use; some models 24m | — | Service via 13 13 49; regional travel may apply | Cooking equipment, induction |
| Euroquip / Moretti Forni | Find a Dealer | 24m standard; Serie S / Neapolis / Serie T 60m | — | Via authorised Euroquip dealers AU-wide | Conveyor ovens, deck ovens, pizza ovens |
| Exquisite | Service / Contact | Varies by model (see pricelist) | — | Email [email protected] with model, serial, address, fault description | Refrigeration, display |
| FED-X | Start Claim | 12m P&L | — | On-site metro where available; some R2B; regional travel may apply | Bench fridges, uprights, counters, freezers |
| Firex (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Cookers, kettles |
| Frymaster (Comcater) | Start Claim | 12m P&L (frypot mat./welds up to 120m) | — | On-site metro; regional travel charges | Deep fryers |
| FryMax (FED) | Start Claim | 12m P&L | — | On-site metro where available; some R2B | Fryers & filtration |
| Garland (Comcater) | Start Claim | 12m P&L | — | On-site metro; regional travel charges | Ranges, ovens, grills |
| GBG (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Granita & beverage |
| Giorik (Stoddart) | Start Claim | Combi ovens: 24m P&L (strict conditions — see below). Modular & salamanders: 24m P&L with registration within 90 days. | Registration within 90 days required | Combi conditions: must use Stoddart-recommended chemicals, replace water filters every 6–12m, commit to annual planned maintenance (customer's cost). Register via QR code on oven or stoddart.com.au. | Combi ovens, modular cooking, salamanders |
| Goldstein (Middleby) | Book Warranty Service | 12m P&L (SW400/SW500: 24m with registration) | Registration available | On-site; travel charged >100 km; 2hr travel covered under warranty | Cooking (AU made) |
| Hallde (Roband) | Start Claim | 12m P&L | — | Via Roband AU service network. Service: 1300 365 769. Must have authorisation before repairs. | Food processors, veg prep |
| Hatco (FSM-PL) — specific models | Book a Service | R2B for GR-FFB, GMFFL, TPT-230-4-10, RCTHW-1E; others typically 13m P&L | — | R2B for listed models | Warmers & heat lamps |
| Henkelman (Sous Vide Australia) | Contact Sous Vide AU | 36m (3yr). Wear parts excluded (oil, gaskets, sealing wire, lid seal, tape). | — | Via Sous Vide Australia. Parts dispatched from Netherlands within 24hrs. Available for 10yr after production ceases. | Vacuum packing machines |
| Henny Penny | Start Claim | AU: 24m parts / 12m labour. Frypot warranty up to 84m (36m P&L + credit thereafter). Registration within 10 days of install. | Registration required | On-site via AU distributor; professional startup service included and required to validate warranty. Baskets, lamps, fuses excluded. | Pressure fryers, open fryers, holding cabinets, combi ovens |
| Hobart (AU) | Start Claim | 12m P&L standard; some models 24m | — | On-site via Hobart Service; after-hours 1800 462 278 (call-out fee applies even under warranty) | Dishwashers & prep |
| Hoshizaki / Lancer | Start Claim | ICE KM/KMD/IM: 36m P&L + 60m evap P&L + 60m parts compressor; DB Dispenser: 24m P&L; FM/DCM: 24m P&L + 60m parts compressor; Refrigeration: 24m P&L; Sushi 12m P&L; Ice Bins 12m | +6m ice / +12m fridge-freezer with 30-day registration | On-site; travel >50km chargeable; form must be completed by equipment owner; 8am–4:30pm Mon–Fri | Ice makers, refrigeration, sushi cabinets, dispensers |
| Austral by Hussmann | Start Claim | 24m P&L from date of dispatch | — | Labour warranty metro only (50km radius from major city centre). Regular time hours only. Email [email protected] with serial + fault. | Glass door display chillers |
| Hussmann (Display Refrigeration) | Start Claim | 24m P&L from date of dispatch | — | Labour warranty metro only (50km radius from major city centre). Regular time hours only. Travel, diagnostic charges, filters/gaskets/lamps/fuses excluded. Email [email protected]. | Open deck display, merchandisers |
| Panasonic (Underbench & Upright Refrigeration) | Start Claim (via Hussmann) | 24m P&L from date of dispatch | — | Warranty service via Hussmann AU. Labour metro only (50km from major city centre). Travel, diagnostic charges, filters/gaskets/lamps/fuses excluded. Email [email protected]. | Underbench chillers/freezers, upright chillers/freezers, glass door fridges |
| ICARUS by ZESTI (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Electric chargrills & ovens |
| ICE — Adler / Anvil | Start Claim | 12m P&L; +1m bonus with registration within 4 weeks | Registration recommended | On-site metro; regional via ICE network | Dishwashers, cooking, refrigeration |
| IMC (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Waste & prep |
| Induc (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Induction |
| Invoq (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Hybrid combi ovens |
| IRINOX (via SKOPE) | Start Claim (SKOPE) | 12m standard; 24m with registration within 4 weeks of invoice via SKOPE. Not registered = no warranty. | Registration required within 4 weeks | Via SKOPE AU (1800 121 535). Installation report must be uploaded to Freshcloud within 5 days for 24m extension. | Blast chillers, shock freezers, holding cabinets |
| JACKSTACK (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Plate/jack stackers |
| JETSTREAM Tapware (FSM-PL) | Book a Service | 5-year On-Site (install reqs apply) | — | On-site ≤50 km; PLVs required where specified | Tapware |
| Coffee Machines & Equipment | Contact Us | 12m parts only — no labour warranty. Applies to all commercial coffee machines and coffee equipment purchased from Industry Kitchens. | — | Contact manufacturer or importer directly for service. IK can assist with connecting you to the right service department. | All commercial coffee machines |
| La Marzocco | Start Claim | Commercial: 13m parts-only from date of shipment. Home (Linea Mini): 24m P&L. | Registration within 90 days; annual service by LM-approved tech required | Via La Marzocco AU service network. Must be installed by LM-approved technician. Filtered water meeting LM specs required. Consumables not covered (gaskets, screens, baskets). | Espresso machines |
| Liebherr (Andi-Co) | Service / Contact | 36m standard; 60m with registration | Registration for 5yr | Via Andi-Co service network AU-wide | Refrigeration |
| Lincoln (Comcater) | Start Claim | 12m P&L | — | On-site metro; regional travel charges | Impinger ovens |
| MagiKitch'n (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Charbroilers & griddles |
| Manitowoc Ice | Contact IK | Up to 36m P&L | — | Contact IK for service referral to correct AU distributor | Ice machines |
| Meiko | Start Claim | 12m standard; 24m with registration (within 90 days); 4yr extended with maintenance ($2K) | Registration within 90 days for 24m | AU-wide; metro 100km P&L; outside metro 2nd yr parts only; 1300 562 500 | Commercial dishwashing |
| MENUMASTER | Start Claim | 12m P&L | — | On-site metro; outside metro often R2B | Commercial microwaves |
| Mercury (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Cooking |
| Effeuno (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Pizza ovens |
| Flexeserve (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Heated food display (zone heating) |
| King Edward (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Potato ovens |
| Nemco (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Hot dog equipment, food warmers |
| PerfectFry (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Ventless deep fryers |
| Spidocook (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Hotplates, crepe skillets, contact grills |
| Tecnodom (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Upright fridges & freezers, underbench |
| Unis (via Meris) | Contact Meris | 12m standard from date of full payment. Claims within 30 days of repair or 90 days from start. | — | Via Meris AU (1800 265 771) | Heated food display cabinets |
| Middleby Marshall (Middleby) | Book Warranty Service | 12m P&L | Registration | On-site; travel charged >100 km; 8–4 only | Conveyor ovens |
| MISA Modular Coolrooms | Brand Page | ~24m (typical, subject to Epta T&Cs) | — | On-site metro via installer; regional travel charges; distance limits from metro apply | Coolrooms & panels |
| Moffat (General) | Start Claim | 24m P&L (products purchased from 1 Sep 2024); 12m prior; spare parts 90 days | — | On-site metro; regional $2.13/km round trip; no registration required | Cooking & bakery ranges |
| Neumaerker (via Meris) | Contact Meris | 12m standard (confirm with Meris) | — | Via Meris AU service (1800 265 771). R2B for countertop items. | Waffle irons, crêpe, jaffle, hot dog |
| Nieco (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Broilers |
| Nu-Vu (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Proofers & ovens |
| Ovention (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Rapid cook ovens |
| Panasonic Commercial (Microwaves & Rice Cookers) | Product Range | Complex — varies by model. Some commercial microwaves: 3 months only. Select models (NE-C1275, NE-1853, NE-SCV2): up to 24m. Rice cookers: 12m. Always confirm warranty period for the specific model at time of purchase. | — | Contact Hussmann AU for warranty service on Panasonic commercial units. Metro on-site where available; outside metro often R2B. | Microwaves, rice cookers |
| Perlick (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Beverage systems |
| Adventys Pro (via Phoeniks) | Contact Phoeniks | 24m P&L minimum (all Phoeniks-supplied equipment) | — | Via Phoeniks AU dealer network (Melbourne, Sydney, Brisbane showrooms) | Professional induction cooktops |
| Brunner-Anliker (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Automatic vegetable cutting machines |
| Capic (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Tilting mixing kettles |
| Dorégrill (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network. Rotisseries nationally certified to AU Standards. | Rotisseries, display cooking |
| GIF ActiveVent (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Ventilated kitchen ceilings |
| MKN (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Combi ovens, modular cooking ranges, FlexiChef |
| Salvis (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Commercial cooking equipment, salamanders |
| Tournus (via Phoeniks) | Contact Phoeniks | 24m P&L minimum | — | Via Phoeniks AU dealer network | Storage, transport, shelving, prep |
| Pitco (Middleby) | Book Warranty Service | 12m P&L | Registration available | On-site; travel charged >100 km | Fryers |
| Polar | Contact IK | 12m R2B | — | Via Uropa warranty service (1300 225 960). Credit card details required before service. | Refrigeration |
| Prince Castle (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Foodservice tools |
| Rational (AU) — iCombi / iVario | Start Claim | 24m P&L (AU) | — | On-site via Rational partners; regional travel charges | Combi & thermal systems |
| Roband (AU) | Start Claim | 12m P&L (AU) | — | Primarily R2B; drop-off at Cromer NSW HQ available; 1300 365 769 | Benchtop & countertop |
| Robot Coupe | Lodge Repair Request | Register | 24m P&L R2B; collection & delivery free AU-wide; credit card pre-auth required. Exclusions: misuse/abuse, blade wear, cosmetic, unauthorised repair | Registration available | R2B; free collection & return AU-wide via Robot Coupe logistics; no loan machines; no extended warranty available | Food prep equipment |
| ROTOR (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Juicers & blenders |
| Rowlett Rutland (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Toasters & smalls |
| Sammic (AU) | Start Claim | 12m P&L; 18m with warranty card returned | Registration extends to 18m | On-site (non-carriable) or R2B (carriable); customer bears freight both ways | Food prep, warewash, vac |
| San Jamar (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Safety & sanitation |
| Scotsman (Moffat) — AC/EC/MXG/DXG/MC/NW | Start Claim | Up to 36m P&L | — | On-site metro; regional surcharges | Ice machines |
| Simco (Atosa / CookRite) | Start Claim | 24m P&L + 24m parts only (48m total); consumables 12m only | Registration via form with credit card hold | On-site within 50km GPO or 30km from service agent; outside: customer returns at own cost | Cooking, refrigeration |
| Simply Stainless (Stoddart) | Start Claim | Lifetime Quality Guarantee (terms vary by product series — enquire with Stoddart) | Registration recommended | Via Stoddart service network. Toll-free: 1300 307 289. | Benches, sinks, shelving |
| Sirman | Contact IK | 12m P&L (confirm with distributor) | — | Via AU distributor; contact IK for service referral | Slicers, mixers, vac packers, grinders |
| Skipio | Start Claim | 24m P&L | Serial number lookup (no registration needed) | On-site via Skipio techs (SYD/MEL); third-party techs in other states; out-of-warranty $180+GST call-out | Refrigeration |
| SKOPE — ActiveCore | Start Claim | 60m P&L (registration) | Registration required | On-site; travel >100km or >1.5hr (lesser) chargeable; spare parts 12m replacement only (no labour) | All ActiveCore |
| SKOPE — ProSpec (Freezers) | Start Claim | 36m P&L (registration) | Registration required | On-site; travel >100km or >1.5hr (lesser) chargeable | All freezers |
| SKOPE — ProSpec (Fridges) | Start Claim | 60m P&L (registration) | Registration required | On-site; travel >100km or >1.5hr (lesser) chargeable | All fridges |
| Smeg Professional (AU) | Start Claim | Per Smeg Professional AU standard warranty | — | On-site via authorised AU partners | Dishwashing & cooking |
| Synergy Grill (Stoddart) | Start Claim | 24m P&L from date of installation | Registration recommended | Via Stoddart service network. Toll-free: 1300 307 289. | Chargrills |
| True Refrigeration (Bromic Group) | Start Claim | 60m (5yr) P&L — all products, standard | No registration required | On-site via Bromic AU-wide technician network; after-hours available (customer pays surcharge) | Reach-in fridges, freezers, prep tables |
| TurboAir | Start Claim | 36m P&L | Serial number required (no registration) | On-site within 100km of McDonald's location free; outside: travel charges; void if unauthorised repair | Refrigeration |
| Turbochef (Stoddart) | Start Claim | 12m P&L on-site from date of installation | Registration recommended | On-site via Stoddart service network; travel >50km from nearest agent chargeable. Toll-free service line: 1300 307 289. | Rapid cook / speed ovens |
| Turbofan (Moffat) | Start Claim | 24m P&L | — | On-site metro; regional surcharges | Bakery & convection ovens |
| UNOX — LL4 (LONG.Life4) | Start Claim | Labour to 24m; Parts to 48m | Connected ≤30 days; remote access | On-site via UNOX AU partners; travel >50km outside metro chargeable | CHEFTOP/BAKERTOP MIND.Maps™, BAKERLUX SHOP.Pro™ |
| UNOX — LL5 (LONG.Life5) | Start Claim | Labour to 24m / 12,000h; Parts to 60m / 12,000h | Requires Digital-ID™ Premium + connectivity; register ≤30 days | On-site via UNOX AU partners; travel >50km outside metro chargeable | SPEED-X™, CHEFTOP-X™, BAKERTOP-X™ |
| UNOX — Standard | Start Claim | 12m P&L | Registration recommended | On-site via UNOX AU partners; travel >50km outside metro chargeable | General products |
| Vinotemp (FSM-PL) | Book a Service | 13m P&L | — | On-site ≤50 km; otherwise charges/R2B | Wine refrigeration |
| Vitamix (Commercial) | Start Claim (via SKOPE) | Commercial: 36m motor base / 12m P&L container + parts. Household warranty does NOT apply to commercial use. | — | R2B via SKOPE AU (1800 121 535); proof of purchase required | Commercial blenders |
| VITO (FSM-PL) | Book a Service | 12m P&L, R2B (except Vito X Vacuum Filtration) | — | R2B — customer returns unit to FSM | Oil filtration systems |
| Waldorf (Moffat) — Fryer Tanks | Start Claim | Frypot 120m (materials/welds) | — | On-site metro; regional surcharges | Selected fryers |
| Waring Commercial | Contact IK | 12–24m (model dependent; confirm with distributor) | — | Via AU distributor; contact IK for service referral | Blenders, mixers, grills, toasters |
| Washtech (Moffat) | Start Claim | 5-2-2 warranty: cabinet 60m; wash pump 24m; P&L 24m | — | On-site metro 8am–4pm Mon–Fri; regional $2.13/km round trip | Dishwashers |
| Williams Refrigeration | Start Claim | 24m P&L (self-contained); 12m parts only (remote systems) | Registration form required | On-site AU-wide via authorised techs each state; non-warranty confirmation required if no card details | Refrigeration |
| Winterhalter | Start Claim | 24m P&L (Winterhalter & Classeq); spare parts 3m | Serial number verification (no registration needed) | On-site via AU network; travel charges outside metro (estimate before attendance); $357.50 pre-deposit bond for prepaid customers (refunded if warranty valid); technicians all states | Commercial dishwashing |
| Woodson (Stoddart) | Start Claim | 12m P&L on-site from date of installation | Registration recommended | On-site via Stoddart service network. Toll-free: 1300 307 289. | Benchtop & countertop |
| Yasaki (FED) | Start Claim | 12m P&L | — | On-site metro where available; some R2B | Processors, slicers, deli, vac, ice |
| Yellow Induction (FSM-PL) — Countertop | Book a Service | R2B (standard) | — | Customer returns unit | Countertop induction |
| Zanussi (Luus) | Start Claim | 12m P&L standard; 24m with registration within 30 days | Registration for 24m | On-site within 50km CBD or 30km from service agent; outside: customer returns or travel fee | Magistar, Rapido, EVO700/900, Modular |
| Brand not listed? | Contact Us | If your brand isn't shown above, call 1800 611 058 or email [email protected] — our team will connect you with the right manufacturer or importer service department. We work with 160+ suppliers across Australia. | |||
No brands match your search. Try a different keyword or contact us for help.
Important: "On-site" generally means metropolitan areas during business hours. Most brands apply regional travel charges outside metro or beyond a set distance (e.g., 50 km for some networks; 100 km for Middleby). "R2B" means Return-to-Base — the customer is responsible for shipping the unit to the service agent. Always check that your equipment has been correctly installed and connected to the specified power, gas, and water supply. Consumables and wear parts (globes, seals, blades, filters) are typically excluded from warranty. Glass panels, light globes, and heat lamp glo
