Alto-Shaam - A REVOLUTION IN COOKING TECHNOLOGY
The secret to more food, more often with the highest quality lies in Alto-Shaam Structured Air Technology®. This innovation offers up to four ovens in one – each chamber with independent temperature, fan speed and cook time control. Alto-Shaam Vector® Multi-Cook Ovens with exclusive Structured Air Technology are designed to cook up to four different food items simultaneously with no flavor transfer and cook food the way it’s meant to be cooked - to perfect your dishes. Read More
Alto Shaam Structured Air Technology delivers high-velocity, vertical upward and downward airflow. Air travels through the shelves and is delivered vertically through holes in the jet plates on the top and bottom of each cook chamber. This optimized, focused heat delivers faster, more even and consistent cooking than other cooking methods.
Each Alsto-Shaam cooking chamber is separate from the others with its own air path, catalyst and fan at the rear. The independent fan and heating element in each chamber gives operators the ability to control each chamber temperature and fan speed. Because each chamber is a closed system, there is zero flavor transfer between chambers.
The unique airflow creates vertical curtains of air that eliminate heat loss and a blast of hot air when the door is opened. Operators can open the door as needed while cooking, without waiting for a cook cycle to complete before starting another food item. This significantly increases food production and menu flexibility.
In a cooking category by itself, Alto-Shaam Structured Air Technology is unlike any other. When compared to a convection or traditional oven, impingement oven or microwave, Vector Multi-Cook Ovens are able to provide unmatched production and the highest food quality without the need to rotate pans.
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- WARRANTY REGISTRATION & REQUEST
Alto-Shaam Prodigi 10-10 Pro Combi Oven
Make the most of smaller spaces. With the same power, consistency and precision as the rest of our line, this 10-10 Pro narrow countertop combi oven allows for placement in kitchens where space is limited, but demand is high. Stack with another combi oven, or place it on a stand for performance and quality without sacrificing space.
Features:
- Zero clearance design saves valuable space under the exhaust hood and reduces ventilation costs. Place Prodigi oven models next to any piece of equipment - anywhere on the line.
- ChefLinc™ remote oven management system reduces operating costs with the ability to automatically download software, push and pull recipes, view detailed reports and more from a single dashboard.
- Boilerless steam generation uses 80% less water. Superior performance, improved reliability, and less maintenance costs associated with traditional boiler parts and labor.
- Seamlessly-integrated smoker with optional CombiSmoke® feature. Smoke hot or cold with real wood chips. No odor or flavor residue. No impact on combi oven door seal or performance.
- Removable food probe can be easily calibrated. This commercial oven thermometer is designed to be removed for easy replacement, greater reliability and reduced oven downtime and repair costs.
- Keep employees safe with Safevent™ oven venting system that automatically vents heat and steam during the last 60 seconds of the cooking cycle. Open the door as soon as the cooking cycle ends without exposure to heat and steam.
- Take the guesswork out of oven operation with an intuitive, customizable control. Programmable, image-based recipes and one-touch cooking allow any level of labor to execute menu items at the highest quality.
- LED illuminated door handle is designed for the needs of the busy kitchen, and provides visual notification of the oven status.
- Front-accessible, retractable rinse hose. PROrinse™ high-efficiency spray head.
- Absolute Humidity Control™ allows for selection of any humidity level from 0–100% to maximize food quality, texture and yield. The five-speed, auto-reversing fan provides balanced airflow for ideal product browning, texture and finish.
- Reduce labor with automatic cleaning with five cycle options from "light clean" to "heavy plus." Use safe, convenient cleaning tablets or optional liquid cleaner.
- Optional automatic commercial grease trap system safely extracts and disposes hot grease with a pump-style system to simplify cleaning, reduce labor and maintenance costs and decrease oven downtime due to grease buildup.
- Maximize space and savings by operating your combi oven outside of a traditional kitchen hood. Ventech™ and Ventech™ PLUS Type 1 hoods with condensation technology condense steam while capturing and removing grease-laden air, vapors and lingering smoke.
- Triple-pane glass keeps the heat inside, while keeping the glass cool to the touch and providing 15% greater thermal retention to improve combi oven performance and efficiency.
- Recessed door option retracts along the combi oven’s side and out to the way to provide additional space in tight kitchens.
- Optional commercial reverse osmosis system supplies the combi oven with high-quality, treated water to reduce water-related maintenance and extend equipment lifetime.
- Made in the USA with a commitment to quality.
PLEASE NOTE IMAGE IS FOR REFERENCE PURPOSES ONLY
Silver Chef has provided Australia's hospitality industry with equipment funding for 30 years.
The rental agreement commences on the day of installation and your first payment will be deducted 7 days after delivery. The Silver Chef rental agreement term is a 12-month contract, but you do have the option to purchase the products at any time and you will receive a 75% rental rebate, excluding GST. You also have the option to upgrade anytime in the same category or return the goods after 12 months if no longer required.
Please be advised that Industry Kitchens will require a 10% refundable holding deposit to secure your order. This 10% is fully refundable. You will receive this refund after the goods have been delivered. Please note that this 10% deposit is separate from any fees Silverchef requires.
Products generally carry a warranty period of 12 months.
Some manufacturers have options to increase this up to 5 years.
The following are all specifically excluded from warranty provision:
(i) Toaster elements, light/LED/Fluorescent tubes or globes, infra-red tubes, quartz tubes or any glass items or damage to cutting blades.
(ii) Installation, or damage due to improper installation, or connection to incorrect gas or voltage or poor-quality water or equipment damaged in transit or by accident, alteration, negligence, abuse, misuse or as a result of unauthorised repair or damage or deterioration of equipment caused by the use of unauthorised spare parts.
(iii) Damage to or deterioration of equipment operated or maintained contrary to operating and/or installation instructions.
(iv) Cleaning of equipment.
(v) Voltage or gas conversions or pilot light adjustments or thermostat calibrations.
(vi) Travel costs, overtime rates, or other like surcharges, freight/carriage to or from the manufacturer's warehouse or premises or authorised repairer in the event of warranty claim. Warranty work is carried out between the hours of 8.30am – 4.30pm weekdays only.
Buyer’s Responsibility
Before you request a repair to the equipment under this warranty please check the following to save you unnecessary expenses. Subject to any other rights you may have under the Australian Consumer Law, you will have to pay for faults or problems not covered by this warranty. OPERATION: Make sure your equipment is operated and maintained in accordance with the instructions in the supplied manuals. INSTALLATION: Make sure your product is correctly installed following the instructions in the supplied manuals. This includes the correct connection of services such as electricity, gas, water, drainage, and any required chemicals.
Warranty
Generally, all equipment supplied are warranted against defects in material and workmanship for a period of 12 months from the date of purchase.
This warranty is subject to the following conditions:
· The warranty period is not renewed or extended as a result of a warranty repair or replacement.
· The warranty is not transferable and is only offered to the original buyer.
· The warranty does not extend to any products that have been completely or partially disassembled or that have had unauthorised alterations and modifications made to the product, including missing parts.
· The warranty terms cannot be amended except in writing by an authorised representative of the manufacturer or importer.
· Any warranty claim must meet the requirements set out below in “How to Make a Warranty Claim”.
· Warranty work must be performed by the importer or manufacturer or by an authorised & approved service provider.
· Warranty for coffee machines & coffee equipment is 12 months parts only.
This warranty does not cover normal or scheduled maintenance of the product, nor does it cover the replacement of consumable items such as glass, ceramics, globes, seals, belts, water filters, and fuses or the resetting of the safety devices such as circuit breakers and clearing of drains.
Warranty exclusions
This warranty will not apply to a defect or fault to the extent to which it arises from:
· Improper installation or commissioning of the product.
· Operation, use or maintenance of the product otherwise than in accordance with the instructions provided. Including cleaning of machinery.
· Use of chemicals other than those recommended by the manufacturer.
· Accidental damage, misuse, negligence or any other failure to take reasonable care.
· Use of the product for a purpose or in environmental conditions outside those specified.
· Damage caused through blocked drains & pipes and the clearance of blockages.
· Damage caused by and clearance of blockages to pilots, injectors and burners.
· Damage arising from corrosion and/or limescale.
· Parts or items not supplied by the importer or manufacturer or the authorised service provider
· Damage caused by rodents or insects
How to make a warranty claim
If a product fails within the warranty period, immediately stop using the product and store in a safe, dry environment and contact the importer or manufacturer as soon as possible.
Before providing any warranty service, the importer or manufacturer may require the provision of proof of purchase or require responses to questions designed to assist with diagnosing potential faults. All requests must be responded to promptly at the buyer's expense.
The importer or manufacturer will require the buyer to provide the buyer's credit card details before providing any warranty service. The buyer may need to authorise the importer or manufacturer to charge the buyer's credit card for:
· the cost of repairs carried out by the importer or manufacturer (including labour costs and the costs of parts) which are not covered by this warranty (including where the exclusions listed above are applicable) or not required to be carried out pursuant to the Australian Consumer Law (if applicable); and
· the additional fees payable by the buyer under this warranty as set out in the section below titled" Costs of obtaining warranty service".
Where it is possible to do so, the importer or manufacturer will provide the buyer with an estimate of such costs prior to the costs being incurred by the importer or manufacturer. The buyer acknowledges that the estimates may be given by the importer or manufacturer in stages. For example, the importer or manufacturer may incur travel costs to attend a location before then assessing a product and giving the buyer an estimate of the costs to repair that product. The buyer must notify the importer or manufacturer immediately should further discussion or clarification be required prior to the costs being incurred by the importer or manufacturer.
Costs of obtaining warranty service
Additional fees will be payable for:
· Service outside the normal working hours or on public holidays.
· Service outside the importer or manufacturer’s service area.
· Additional costs of the warranty repair such as accommodation, cost of transport (flights/ferries), site inductions and freight.
· Poor access and waiting time
The current rates for any additional fees can be obtained from the importer or manufacturer.
Other rights
The following statement applies where the product is supplied to a ‘consumer’ under the Australian Consumer Law: The benefits given by the importer or manufacturer warranty are additional to other rights and remedies that you may have under law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given by the warranty by the importer or manufacturer are additional to other rights and remedies that you may have under laws relating to our products.
The Australian Consumer Law allows suppliers to exclude the requirement to pay compensation for reasonably foreseeable loss or damage in certain circumstances.
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