Bertrand Puma is a specialist in dough preparation equipment. Bertrand Puma makes sure to offer bakery machines for different processes, from the most traditional to the most semi-industrial.
FERMENTOLEVAIN® : a name that has become part of baking history
In 1994, Bertrand-Puma marketed its first Fermentolevain®, thus reproducing the natural bread-making process. Considered to be revolutionary, this invention offered a new approach to taste and flavours and received the Innovation Trophy at the Europain trade fair.
Professionals took a keen interest in it, having rapidly understood the advantages it could offer to make an alternative to industrial bread. It is a way of resisting standardisation of taste and of focusing on genuine baking know-how.
A legend was born and the name Fermentolevain® or Fermento soon became a reference, even becoming part of the trade’s everyday vocabulary.
Better storage and working of the dough.
Leaven bread can be stored and preserved longer than common bread, thanks to the acidity released by the bacterias, which slows down the staling. This kind of bread also has a thicker crust that acts like a protective cover. It helps to keep the humidity in the bread, and limits the drying of the crumb.
Unique and widely known for their characteristic flavor, leaven breads have a brighter and more golden color after baking.
Using natural leaven shortens fermentation and kneading time. As the glutinous tissue is much more structured, mechanical operations are easier : the dough is more supple, which facilitates lamination and moulding, cutting is sharper and the dough is less sticky.
Taste first.
Fine gourmets or not, consumers will always love tasty bread. The hand-crafted flavour of a leaven product is popular as the crunchiness of the crust, irregular air cell structures in the dough and its cream colour give it a more rustic feel, reminiscent of old-style bread.
The loaves obtained are consistent, rich, with a slightly lactic taste that can be altered with more sour flavours by adjusting the starter leavin, the temperature and the proofing time.
Control the Flavour of your Bread
Controlling the development of leaven means controlling the savour and taste of your products.
By adjusting temperatures, you can easily vary the ratio between acetic acid and lactic acid, thus playing with savours and finding what most suits your customers.
Irreproachable Hygiene.
Already a priority when Fermentolevain® was first developed in 1994, the notions of cleanability and hygiene have been modernized.
The materials used comply with all food-making requirements: the paddles and scraper in the tank are, for example, removable without tools and easy to clean. They can be washed in a dishwasher. Fermentolevain® offers an automatic washing cycle (2 cycles: economic and full) that allows a quick and easy clean up. A hand spray effortlessly reaches every corner of the tank and the tools (not available on the FL 30 models).
There is an opening to add ingredients directly into the tank or through the tiltable sieve. A plexiglas screen allows visual control without jeopardising hygiene. Fermentolevain® becomes more ergonomic with its unique racking valve, anti-drip and without sediments.
New Design.
Fermentolevain® has a new sleek and refined design. The frame, as well as the housing, are made of stainless steel. A frontal safety shield made of resin protects the frame from accidental blows, thus preventing the deterioration of the stainless steel. The tank has been redesigned to improve draining and limit retention areas. A low level probe keeps you informed on how much leaven is left in the tank, and an anti-overflowing probe warns you if the fermentation grows to large.
Fermentolevain® has many new functionalities : a scaling system (option) integrated into the machine gives you real-time information about the amount of leaven present in the tank. Its double tare weight system facilitates the withdrawal of leaven and allows the addition of ingredients without preparing the quantities in advance. It is now also possible to inject water directly into the tank. The lastest generation of Fermentolevain® has a new 7 inches touch control panel : V-Touch.
Simplified management with the V-TOUCH
The V-Touch is an intuitive control panel that gives an easy access to all the machine’s functionalities. The user locates and reaches quickly many parameters from the main menu. Storage cycles are easily monitored using clear and intuitive control panels. With just a glance, you can identify the current cycle’s phase: blue for conservation, orange for fermentation.
Efficient, the control panel guides the baker step by step thanks to pre-registered or customizable programs. Four programmed recipes, conceived by master bakers, will assist you during the production of a final leaven. Two additional recipes will help you chose the type of refreshed leaven, lactic or acetic. You can also create your own recipes (up to 15) by adjusting temperature, cycle length and save them in the machine’s memory.
Adaptable, the V-Touch fits every baker and offers a comfortable and personalized navigation. Parameters, such as the language used or the units of measure, can be modified easily, and it is possible to create several user profiles, protected by password.
With the Fermentolevain, I can control the taste of my bread, save money while making all the difference!
The V-Touch gives you a continued access to the performed actions log, and allows you to observe the descriptive statistics and graphic displays of Fermentolevain®’s activity (exportable). In case of a power-cut or if the machine is unplugged, the current state of the cycle is memorized.
The assets of Fermentolevain®
+ Consistency of quality and taste
+ Rapid development of leaven
+ Perfect, controlled hygiene
+ Simple use and mixing
+ A 100% organic process
+ An economical and profitable product
+ The starter leavin made directly into the tank
Products generally carry a warranty period of 12 months.
Some manufacturers have options to increase this up to 5 years.
The following are all specifically excluded from warranty provision:
(i) Toaster elements, light/LED/Fluorescent tubes or globes, infra-red tubes, quartz tubes or any glass items or damage to cutting blades.
(ii) Installation, or damage due to improper installation, or connection to incorrect gas or voltage or poor-quality water or equipment damaged in transit or by accident, alteration, negligence, abuse, misuse or as a result of unauthorised repair or damage or deterioration of equipment caused by the use of unauthorised spare parts.
(iii) Damage to or deterioration of equipment operated or maintained contrary to operating and/or installation instructions.
(iv) Cleaning of equipment.
(v) Voltage or gas conversions or pilot light adjustments or thermostat calibrations.
(vi) Travel costs, overtime rates, or other like surcharges, freight/carriage to or from the manufacturer's warehouse or premises or authorised repairer in the event of warranty claim. Warranty work is carried out between the hours of 8.30am – 4.30pm weekdays only.
Buyer’s Responsibility
Before you request a repair to the equipment under this warranty please check the following to save you unnecessary expenses. Subject to any other rights you may have under the Australian Consumer Law, you will have to pay for faults or problems not covered by this warranty. OPERATION: Make sure your equipment is operated and maintained in accordance with the instructions in the supplied manuals. INSTALLATION: Make sure your product is correctly installed following the instructions in the supplied manuals. This includes the correct connection of services such as electricity, gas, water, drainage, and any required chemicals.
Warranty
Generally, all equipment supplied are warranted against defects in material and workmanship for a period of 12 months from the date of purchase.
This warranty is subject to the following conditions:
· The warranty period is not renewed or extended as a result of a warranty repair or replacement.
· The warranty is not transferable and is only offered to the original buyer.
· The warranty does not extend to any products that have been completely or partially disassembled or that have had unauthorised alterations and modifications made to the product, including missing parts.
· The warranty terms cannot be amended except in writing by an authorised representative of the manufacturer or importer.
· Any warranty claim must meet the requirements set out below in “How to Make a Warranty Claim”.
· Warranty work must be performed by the importer or manufacturer or by an authorised & approved service provider.
· Warranty for coffee machines & coffee equipment is 12 months parts only.
This warranty does not cover normal or scheduled maintenance of the product, nor does it cover the replacement of consumable items such as glass, ceramics, globes, seals, belts, water filters, and fuses or the resetting of the safety devices such as circuit breakers and clearing of drains.
Warranty exclusions
This warranty will not apply to a defect or fault to the extent to which it arises from:
· Improper installation or commissioning of the product.
· Operation, use or maintenance of the product otherwise than in accordance with the instructions provided. Including cleaning of machinery.
· Use of chemicals other than those recommended by the manufacturer.
· Accidental damage, misuse, negligence or any other failure to take reasonable care.
· Use of the product for a purpose or in environmental conditions outside those specified.
· Damage caused through blocked drains & pipes and the clearance of blockages.
· Damage caused by and clearance of blockages to pilots, injectors and burners.
· Damage arising from corrosion and/or limescale.
· Parts or items not supplied by the importer or manufacturer or the authorised service provider
· Damage caused by rodents or insects
How to make a warranty claim
If a product fails within the warranty period, immediately stop using the product and store in a safe, dry environment and contact the importer or manufacturer as soon as possible.
Before providing any warranty service, the importer or manufacturer may require the provision of proof of purchase or require responses to questions designed to assist with diagnosing potential faults. All requests must be responded to promptly at the buyer's expense.
The importer or manufacturer will require the buyer to provide the buyer's credit card details before providing any warranty service. The buyer may need to authorise the importer or manufacturer to charge the buyer's credit card for:
· the cost of repairs carried out by the importer or manufacturer (including labour costs and the costs of parts) which are not covered by this warranty (including where the exclusions listed above are applicable) or not required to be carried out pursuant to the Australian Consumer Law (if applicable); and
· the additional fees payable by the buyer under this warranty as set out in the section below titled" Costs of obtaining warranty service".
Where it is possible to do so, the importer or manufacturer will provide the buyer with an estimate of such costs prior to the costs being incurred by the importer or manufacturer. The buyer acknowledges that the estimates may be given by the importer or manufacturer in stages. For example, the importer or manufacturer may incur travel costs to attend a location before then assessing a product and giving the buyer an estimate of the costs to repair that product. The buyer must notify the importer or manufacturer immediately should further discussion or clarification be required prior to the costs being incurred by the importer or manufacturer.
Costs of obtaining warranty service
Additional fees will be payable for:
· Service outside the normal working hours or on public holidays.
· Service outside the importer or manufacturer’s service area.
· Additional costs of the warranty repair such as accommodation, cost of transport (flights/ferries), site inductions and freight.
· Poor access and waiting time
The current rates for any additional fees can be obtained from the importer or manufacturer.
Other rights
The following statement applies where the product is supplied to a ‘consumer’ under the Australian Consumer Law: The benefits given by the importer or manufacturer warranty are additional to other rights and remedies that you may have under law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given by the warranty by the importer or manufacturer are additional to other rights and remedies that you may have under laws relating to our products.
The Australian Consumer Law allows suppliers to exclude the requirement to pay compensation for reasonably foreseeable loss or damage in certain circumstances.
The rental agreement commences on the day of installation and your first payment will be deducted 7 days after delivery. The Silver Chef rental agreement term is a 12-month contract, but you do have the option to purchase the products at any time and you will receive a 75% rental rebate, excluding GST. You also have the option to upgrade anytime in the same category or return the goods after 12 months if no longer required.
Please be advised that Industry Kitchens will require a 10% refundable holding deposit to secure your order. This 10% is fully refundable. You will receive this refund after the goods have been delivered. Please note that this 10% deposit is separate from any fees Silverchef require.