Standard Freight During Business Hours                                                             

CONDITIONS:

Delivery does not include the removal of old units & packaging materials or removal of rubbish.

Non-timed delivery/9am-5pm

Deliveries are made to the threshold of the premises

Delivery is to the ground floor and curb side only and does not include negotiating lifts or stairs. 

For larger items make sure that you have easy access clearance with no height restrictions (Particularly for upright refrigerators)

A delivery upgrade service is available, please call our sales team for more information and prices for low clearance specialised deliveries. POA

Upon receipt of your goods, please inspect for any damages.

Failure to check goods and document any damage with the driver may result in a claim for damage being rejected. 

Let us know in writing within 48 hours if there is any transit damage; to be eligible for exchange.

A restocking fee or redelivery fee may apply

A restocking fee will apply if the delivery fails due to any of the above points or if the goods are returned and are not faulty.

If a freight charge is not shown, please verify you have entered the correct postcode, territory and town. If these details are correct, we will contact you by phone to confirm any delivery charge before charging your card.

By proceeding with this order you accept this delivery information and any related delivery charges where applicable. Due to high delivery costs for large items, we may charge a redelivery fee if no-one is available on site to accept delivery. 

We understand that you are keen to track your orders. Generally speaking the delivery dates at the time of order are a good guide. 

If your delivery window is critical, we have specialised delivery services on request - POA

Log in to our online portal and update your account information there, or email us at [email protected] 

If you have any questions drop us a line at 1800 611 058